The Property Professionals
Tel: 0151 625 1087

FAQ

How do I find out who supplies gas and electric to the property?

You will need you address, postcode, meter serial number and your most recent meter reading at hand.

To find out who supplies your electricity you will need to contact Scottish power MPAS service they can be contacted on 0845 270 9101. You will need to have your full postal address to hand when calling. You will receive a recorded message telling you who your supplier is and they will also give you a contact number.

To find out who supplies your gas this is also done in the same way as above but you will have to contact Transco’s meter point reference number (MPRN) helpline on 0870 608 1524. Again you will need your full postal address to hand when calling.

When contacting your suppliers you will need to have your meter serial number to hand and a recent meter reading, this information will be recorded on your deposit form and can be found on the meters themselves.


What is the postcode to the property?

Your postcode will appear on your tenancy agreement should you require this information before you are in receipt of your tenancy please use the this link http://www.postcodeanywhere.co.uk/ to postcode finder anywhere were you can search postcodes.


What day is my bin emptied?

Contact street scene at Wirral Borough Council there number is 0151 606 2004.


My bin has gone missing how do I get a replacement?

Contact street scene at Wirral Borough Council there number is 0151 606 2004.


What are SA Webster & Son Bank Details?

Lloyds Bank, Liverpool  Office, . Account Number: 01939166 Sort Code: 30-95-11


Do we accept direct payment of Housing Benefit?

No unfortunately we are not able to, all rents must be paid monthly in advance.


Do we register tenants deposits and why do we need to?

Since April 2007 it has been a legal requirement that all landlords register deposits taken from tenants with an approved company we Tenancy Deposit Solutions www.mydeposits.co.uk We have to make a small charge of £35.00 to cover the cost of this service.


References

We are unable to provide references to third parties but are more than happy to send a reference direct to you the customer for you to pass on